Korecent implemented a tailored ERPNext solution for Vodafone UK to improve order management efficiency and webshop functionality. Key features of the solution included:

• Customer Hierarchy Mapping in ERPNext: Defined customers, ordering teams, and their respective hierarchies within the system. Mapped ordering teams to sales partners and structured them under parent ordering teams.
• Custom Webshop UI/UX Enhancements: Redesigned header, footer, and menu with a grey banner and company information placeholders. Restricted item visibility based on customer login, ensuring only authorised products were displayed. Removed unnecessary payment references and masked order status for better process control. Introduced a virtual warehouse configuration for auditing and stock management.
• Enhanced Order Management and Processing: Configured ERPNext to handle different SIM order types, including warehouse inventory orders, production orders, and IMSI-only orders. Implemented a structured workflow for order approvals, sales orders, purchase orders, and delivery notes. Customised the sales order ID series to ensure unique order tracking within Vodafone's internal systems.
• Managing Items per Customer: Introduced customer-specific item visibility within the ERPNext item doctype. Ensured that only authorised items appeared on the webshop based on customer settings.
• Product Line (EBUA) Order Placement Optimisation: Enabled EBUA customers to place orders directly from the webshop with restricted access to specific products. Added an option to save or discard new addresses from webshop orders.